Resume

  • Mar ’24 – Present | Agile Coach, IAG NZ

    Driving transformation at scale by promoting organizational agility across the New Zealand Portfolio. Embedding techniques that enable larger initiatives to be broken down for iterative and continuous delivery of incremental and outcome-led, customer and business value. Strengthening ways of working across the respective teams and larger systems of work through targeted coaching, scrum mastering, and consultations.

    Responsible for defining the Portfolio’s flow metrics as well as using them to create transparency of transformational success. Fostering a culture of collaboration and innovation to enhance team performance and productivity. Implementing best practices and frameworks to ensure consistent and sustainable progress towards strategic goals.

    Leveraging data-driven insights to continuously refine strategies and drive informed decision-making.

  • Jul ’21 – Mar ’24 | Scrum Master/Team Coach, Suncorp NZ

    Providing guidance and support at both the team and program level to ensure cohesion and alignment of goals and ways of working. Responsible and accountable for all undertaken BAU and project deliverables. This is a leadership role with an emphasis on driving both optimised delivery and continuous improvement through transparency, reflection, and evolution. Alongside facilitating agile events, I have worked on instilling a continuous improvement mindset across various teams. By monitoring and identifying areas of improvement, my teams were able to increase their velocity by over 20% and maintain that over a period of time.

    In July of 2022 the role was modulated to operate at a program level (as opposed to a project level), necessitating a substantial increase in remit, extending to five squads involved in distinctly different work. There is an additional requisite for “servant leadership” and a commitment to team health, coaching, and facilitation – specifically as it relates to Agile frameworks, practices and mindset.

  • Jan ’19 – Jul ’21 | Scrum Master/Marketing Analyst, Spark NZ

    Business and requirements analysis, gap analysis, requirements engineering, journey mapping, developing story mapping, story splitting, developing software requirement specification documents (including functional & non-functional requirements). Building strong relationships and working with senior management and stakeholders to define project requirements and set expectations. Conducting workshops and interviews to elicit detailed requirements and ensure alignment with business objectives. Utilizing advanced analytical tools and techniques to validate requirements and identify potential improvements.

  • Sep 16′ – Jan 19′ | Finance Business Partner, Maersk Line

    Delivering financial insights, solutions, and value to various operational business units. Coordinating efficient deployment of company assets to optimise cost to value. Working closely with global leadership teams to provide financial analysis, reporting, budgeting, and forecasting for Maersk service model.

  • Mar 14′ – Sep 16′ | Operations Analyst, Maersk Line